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Terms & Conditions of Service

These are our Standard Terms and Conditions of PINKTREE COLLECTIVE (website: which apply to our service provision. By accessing our services and/or placing an order with us, clients agree to be bound by these terms and conditions.

General email:


‘PINKTREE COLLECTIVE’ means the individuals coming together to offer their services as described by, and through, the website Pinktree Collective (

‘Client’ means the individual or business entity that executes this Contract.

‘Contract’ means the order for the supply of services being rendered, accepted by PINKTREE COLLECTIVE.


No conditions other than those set out herein, nor any variation thereof, will be binding by PINKTREE COLLECTIVE unless otherwise specifically signed and agreed. 

Ordering from us

2.1 These conditions shall be incorporated in every offer, acceptance and Contract of work by PINKTREE COLLECTIVE and, subject to the foregoing, any conditions proposed by the Client are hereby excluded.

2.2 Upon receipt of the Client’s order PINKTREE COLLECTIVE will give confirmation of acceptance, and no Contract will be concluded until such time. 

2.3 Each order, when accepted, constitutes a separate Contract and shall be subject to these conditions. 

2.4 Where delivery is made in installments, each delivery shall be deemed as a separate Contract and any failure whatsoever by PINKTREE COLLECTIVE in respect of any one delivery shall not entitle the Client to repudiate the Contract or any installments remaining to be delivered.

2.5 Acceptance of an order by PINKTREE COLLECTIVE takes place when PINKTREE COLLECTIVE dispatches the order or sends Client confirmation of acceptance by email. 

2.6 PINKTREE COLLECTIVE may refuse at its discretion to accept an order.


3.1 Estimates or quotations are given on the basis of the Client’s description, information and/or any source material provided. PINKTREE COLLECTIVE reserves the right to adjust pricing and/or delivery estimates upon receipt and evaluation of any final information and/or source materials for service. Invoices will be in accordance with estimates or quotations and/or any subsequent cost revisions submitted by PINKTREE COLLECTIVE and agreed by the client. Unless otherwise stated, prices are in US dollars and exclude VAT and any other tax or duty. 

3.2 Estimates or quotations are valid for 30 days from the date of issue and may be subject to change thereafter, at the discretion of PINKTREE COLLECTIVE.

3.3 PINKTREE COLLECTIVE requires the Client to make a deposit or down payment of 30% of the agreed final fee before work commences. 

3.4 PINKTREE COLLECTIVE shall issue the final invoice upon supply of the services under the Contract.


4.1 If the Client cancels or withdraws any portion of the service(s) requested, then, in consideration of PINKTREE COLLECTIVE’s scheduling and/or performing the said service(s), the Client shall pay PINKTREE COLLECTIVE the full price for the Contract. 


5.1 PINKTREE COLLECTIVE welcomes academic texts at all levels to translate, edit and proofread but please note that we will not generate original material or ghost-write academic assignments. 

5.2 Authors are asked to supply full citations.

5.3 PINKTREE COLLECTIVE cannot guarantee the success of any application.

5.4 PINKTREE COLLECTIVE undertakes to treat all material submitted by clients for translation and editing as confidential intellectual property and will not disclose it to any outside party without the client’s authorisation.


6.1 While every attempt is made to ensure that services are provided as accurately as possible, no warrantee is given in that regard, and PINKTREE COLLECTIVE shall not be held liable for any consequential loss or damage caused by any inaccuracy or difference of interpretation.

6.2 Dates and times for expected delivery of the services from PINKTREE COLLECTIVE, whether in writing or verbal, are bona fide estimates which PINKTREE COLLECTIVE will endeavour to meet. However, PINKTREE COLLECTIVE cannot guarantee this, and no liability shall be attached to PINKTREE COLLECTIVE in the event of delivery being delayed.


7.1 Delays shall under no circumstances amount to or be deemed to be a breach of Contract, nor shall the Client be entitled to treat the Contract as repudiated due to the delay or claim any financial compensation.

7.2 Translated materials will be provided in a standard PC Microsoft Word document (2007 version or later) and/or Adobe PDF. Documents required in other software packages or formats may be subject to separate charges unless otherwise agreed in writing by PINKTREE COLLECTIVE prior to commencing the project. 

Annotations to drawings

8.1 PINKTREE COLLECTIVE will, as standard, provide translations of any annotations to drawings within a table. At the written request of the Client, PINKTREE COLLECTIVE will endeavour to insert translated text or modify annotations to drawings provided by the Client in order to make a readable translated version of the drawings. This service is provided above our standard services and may incur an extra cost.

8.2 PINKTREE COLLECTIVE provides this service by way of assisting the Client and cannot accept responsibility for any inadvertent errors that may arise. If the Client or third parties wish to use the translated drawings to make decisions on technical or legal matters, reference should always be made to the originals. Furthermore, PINKTREE COLLECTIVE works on the basis that the Client takes all responsibility for any questions of copyright.


9.1 By entering into a contract with PINKTREE COLLECTIVE, the Client confirms that they are they are the sole copyright-holder of the text to be translated or edited by PINKTREE COLLECTIVE or that they have permission from the copyright-holder(s) to engage PINKTREE COLLECTIVE to translate and/or edit the specified work.

9.2 The Client hereby grants PINKTREE COLECTIVE a limited right to use the items provided to PINKTREE COLLECTIVE by the Client for the sole purpose of PINKTREE COLLECTIVE performing the services under the Contract. 

9.3 The item(s) to be provided by PINKTREE COLLECTIVE pursuant to the Contract shall be the property of the Client. Following delivery of the items to the Client or termination of the Contract, PINKTREE COLLECTIVE shall return to the Client (or if instructed by the Client, destroy) all items and materials provided to PINKTREE COLLECTIVE in connection with the Contract. 

Governing law & jurisdiction

10.1 These terms and conditions are governed by and construed in accordance with the Law of United Kingdom. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the United Kingdom.


12.1 The Client may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.

12.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions, which shall continue to have full force and effect.

12.3 No person other than the parties to these terms and conditions are intended to benefit from them pursuant to the Contracts (Rights of Third Parties) Act 1999.